Khela live Terms and Conditions – Full English Version

To use the khela live platform, you must comply with the general terms below. Failure to do so gives us the right to close your account at any time.

• You must be 18 years of age or older.
• You must be a legal resident of Bangladesh.
• All information you provide must be truthful, accurate, and complete.
• Participation in any fraudulent activity is strictly prohibited.
• Exploiting any technical vulnerabilities in the platform is strictly prohibited.
• Attempting to access another user's account is strictly prohibited.

To use Khela Live, you'll first need to create an account. During registration, you must provide your full name, date of birth, mobile number, and address. Providing incorrect information may cause issues during account verification and could result in withdrawals being held.

• One person, one account: The same person may not create more than one account.
• KYC Verification: Identity verification may be required via a national ID card or passport.
• Password Security: Keep your account password strong and never share it with anyone.
• Account Transfers Prohibited: Your account may not be shared with or sold to anyone else.
• Information Updates: Contact Update your information promptly whenever it changes.

Placing bets on khela live requires compliance with specific rules. These rules apply equally to all users. khela live's betting rules are developed in line with international standards.

• Bets cannot be cancelled once accepted; however, if a match is cancelled, a refund will be issued automatically.
• The minimum bet amount is ৳50. The maximum varies depending on the specific market and event.
• Multiple selections can be combined in a single bet (Accumulator/Combo Bet).
• Odds in live betting may change at any time; the odds at the moment your bet is confirmed are final.
• Placing a bet after a match has ended is strictly prohibited, and any such bet will be voided.
• Khela Live reserves the right to void any bet accepted in error due to a technical fault.

With Khela Live's cash out feature, you can withdraw part or all of your winnings before a match ends. The cash out value at the time of the request is determined by current market conditions.

Khela live currently supports deposits and withdrawals through Bangladesh's most popular mobile banking services. We are committed to processing all transactions securely and as quickly as possible.

• Supported payment methods: bKash, Nagad, Rocket.
• Minimum Deposit: ৳200.
• Minimum Withdrawal: ৳500.
• Withdrawal Processing Time: Typically between 30 minutes and a maximum of 24 hours.
• Your account must have completed KYC verification before any withdrawal can be processed.
• Withdrawals must be made to the same mobile number used for the deposit; withdrawals to a different number are not accepted.
• Multiple withdrawal requests may be submitted on the same day, though daily limits apply.
• If a suspicious transaction is detected, khela live may place a hold on the transaction until verification is complete.

Khela Live offers a range of bonuses and promotions. Each bonus has its own terms, which you should read carefully before accepting. Accepting a bonus means you agree to its terms.

• Welcome Bonus: New members receive a 100% match bonus on their first deposit (up to ৳5,000).
• Wagering Requirement: Bonus funds must generally be wagered 5x to 10x before a withdrawal can be made.
• Bonus Validity: Bonuses not used within 30 days of being credited will be automatically cancelled.
• The welcome bonus can only be claimed once per account.
• Bonus funds cannot be withdrawn directly and are for betting use only.
• The value of the free bet will be deducted from any winnings made using it.
• Khela Live reserves the right to modify or cancel any bonus offer.

Khela live believes betting should be purely for entertainment — never a source of financial stress or addiction. With that in mind, we have put in place a number of protective measures for all our members.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limit.
• Loss Limit: Set a cap on how much you can lose within a given period.
• Self-Exclusion: You may request a self-exclusion for 30 days, up to 1 year, or permanently.
• Reality Check: You will receive reminders about your gaming session duration and spending at set intervals.
• If any suspicious activity is detected on your account, our team will reach out to you directly.

If you feel that betting is having a negative impact on your life, please reach out to our support team or Responsible Gaming Get help on the page.

Khela live protects your personal information with the utmost care. We use modern SSL encryption technology and never sell or share your data with any third party.

• Information provided at registration is used solely for account management and verification purposes.
• Information may be disclosed to authorities where required by legal obligation.
• Your payment information is never shared with any third party.
• For more details, visit our Privacy Policy View page.

Khela Live reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Registering with false or inaccurate information.
• A single individual operating multiple accounts.
• Misuse of bonuses or involvement in fraudulent activity.
• Where there is suspicion of money laundering or illegal financial activity.
• Deliberately exploiting technical vulnerabilities in the platform.
• Threatening or abusive behavior toward other users or staff.

If you have a dispute regarding any bet or transaction, please follow the steps below:

1. Within 72 hours of the event support@khelalive.ws— send us the details in writing.
2. Our team will provide an initial response within 48 hours.
3. A final decision on complex matters will be communicated within a maximum of 14 business days.
4. All decisions made by Khela Live are considered final.

When submitting a complaint, please include your account ID, bet ID or transaction number, and a detailed description of the issue. The more information you provide, the faster we can resolve it.

Khela Live reserves the right to change, amend, or update these Terms and Conditions at any time. When changes are made, the updated date will be reflected on this page, and users will be notified of significant changes via SMS to their registered mobile number or by email.

Continued use of the platform after any changes will be considered your acceptance of the updated terms. Please visit this page regularly to stay informed.